Click here to read more


 
Europe Art Import
Home > REFUNDS & RETURNS

REFUNDS & RETURNS

REFUND, RETURNS & CANCELLATION POLICIES:

Customer Satisfaction is my highest priority! I know that you will be thrilled with your order. If for any reason you are not, I am happy to assist you.

Within a 7 day review period, if you are not satisfied with the product, I will gladly refund your purchase, provided the jewel is new and unworn and in his original gift box.

To return your product, please e-mail me at regina@europeartimport.com with RETURN in the subject line. Please include your name, date of purchase and the reason for your return. Include a copy of your e-mail with the return; without this information, your refund cannot be processed. Returns will be processed within 3 days of receipt. It is recommended that you ship your package back with delivery confirmation and make an assurance, as I am not responsible for lost packages.

I cannot accept dammaged, manipulated and worn jewels. All dammaged, manipulated and worn jewels will be returned to customer at their expenses.

A restock fee of 20 % is deducted from your refund for returned items.

Your packing slip will indicate where you need to send your return. I am an On-line store.

Please note that all shipping fees are non-refundable. Money return via PayPal within 3 business days; you will receive an e-mail concerning the money refund.

IMPORTANT: LOLA of PARIS, CARLO BIAGI CLIP ON CHARMS-BEADS-COINS, MARCUS MAX, Jewelry by MOXIE, BURGARD STUDIO,GOT ALL YOUR MARBLES, LINX & MORE - LOCKETS-BRACELET & NECKLACES are all SPECIAL ORDERS. SPECIAL ORDERS are items which are not in stock and are especially ordered for customers. These items can NOT be returned! - Delivery time for SPECIAL ORDERS approx. 1 - 4 weeks depending on each item! Items IN STOCK show a quantity information on my website and/or the Shipping delay! Shipping delay for items IN STOCK: Same business day!

Please contact me if you have any questions about RETURNS or other questions at: regina@europeartimport.com


Please refresh your browser when visiting this online store to be sure to get the latest version of this website!!! Thanks!!



JEWELS by REGINA - Import of European & American Designer Jewelry - Charm Bead Specialist & Creations http://www.europeartimport.com - TOLLFREE: 1-888-353-2582
Additional Options








Follow Me on Pinterest


Free Shipping!

Kidz Kigi small small

JEWELS by REGINA is upfront

Sign up for my Newsletter to obtain % COUPONS & Exclusive Offers

CURRENCY CONVERTER

Europe Art Import

REFUNDS & RETURNS