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REFUNDS & RETURNS
REFUND, RETURNS & CANCELLATION POLICIES:
Customer Satisfaction is my highest priority! I know that you will be thrilled with your order. If for any reason you are not, I am happy to assist you.
Within a 7 day review period, if you are not satisfied with the product, I will gladly refund your purchase, provided the jewel is new and unworn and in his original gift box.
To return your product, please e-mail me at firstname.lastname@example.org with RETURN in the subject line. Please include your name, date of purchase and the reason for your return. Include a copy of your e-mail with the return; without this information, your refund cannot be processed. Returns will be processed within 3 days of receipt. It is recommended that you ship your package back with delivery confirmation and make an assurance, as I am not responsible for lost packages.
I cannot accept dammaged, manipulated and worn jewels. All dammaged, manipulated and worn jewels will be returned to customer at their expenses.
A restock fee of 20 % is deducted from your refund for returned items.
Your packing slip will indicate where you need to send your return. I am an On-line store.
Please note that all shipping fees are non-refundable. Money return via PayPal within 3 business days; you will receive an e-mail concerning the money refund.
IMPORTANT: LOLA of PARIS, CARLO BIAGI CLIP ON CHARMS-BEADS-COINS, MARCUS MAX, Jewelry by MOXIE, BURGARD STUDIO,GOT ALL YOUR MARBLES, LINX & MORE - LOCKETS-BRACELET & NECKLACES are all SPECIAL ORDERS. SPECIAL ORDERS are items which are not in stock and are especially ordered for customers. These items can NOT be returned! - Delivery time for SPECIAL ORDERS approx. 1 - 4 weeks depending on each item! Items IN STOCK show a quantity information on my website and/or the Shipping delay! Shipping delay for items IN STOCK: Same business day!
Please contact me if you have any questions about RETURNS or other questions at: email@example.com
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REFUNDS & RETURNS
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