USA

SHIPPING POLICY:

Orders for ITEMS IN STOCK - received before 10 am EST on BUSINESS DAYS - usually ship the same business day.

CARLO BIAGI, SilveRado,CHERIE-O, MARCUS MAX, MOXIE, BURGARD STUDIO items, WHAT IS IN YOUR HEART/SOUL? lockets, DISNEY CHARMS, CHICK CHARMS, BUILD-A-BEAR are SPECIAL ORDERS - Please check always the AVAILABILITY of each item to see if the item is in stock.

PLEASE NOTE: None of your informations will given to a third party as I respect the privacy of my customers!

The following Shipping methods are available:

FIRST CLASS PARCEL (2-5 days)

FREE SHIPPING

For RETURNS/EXCHANGES we send a PayPal money order for $ 5.00.

PLEASE CONTACT ME IF YOU WANT TO PURCHASE INSURANCE!

PRIORITY USA (2-3 days),

For all orders - $ 7.50

EXPRESS USA (next day),

For all orders - $ 25.00

APO / FPO

Orders under $ 50.00 - $ 10.00

Orders over $ 50.00 - $ 8.00

• I offer FLAT-RATE SHIPPING. This means you can add items to your order without increasing the shipping costs.

All orders placed before 10 am EST on weekdays will ship the SAME DAY as long as:

Your item is in stock!

1. You have a valid US Postal Service verified address

2. Your payment is accepted, and you give me the correct billing address that matches the card. If I see any problems with your information, I will contact you.

Please contact me if you need:

• Insurance on your shipment

• Signature-Required Delivery

• Saturday Delivery on UPSP orders

Please ensure that you provide me with the proper address for your shipment. The shipping address you provide MUST be a valid address with the US Postal Service. I am not responsible for orders that are sent to incorrect or incomplete addresses.

**USPS Business Days are Monday - Saturday (non-holiday)

USPS does NOT pick up or deliver on these holidays in 2012:

Monday, January 2 – New Year's Day - Monday, January 16 – Martin Luther King, Jr. birthday - Monday, February 20 – Washington's birthday - Monday, May 28 – Memorial Day - Wednesday, July 4 – Independence Day - Monday, September 3 – Labor Day - Monday, October 8 – Columbus Day - Monday, November 12 – Veterans’ Day - Thursday, November 22 – Thanksgiving Day - Tuesday, December 25 – Christmas Day.

*** USPS EXPRESS orders placed AFTER 10 PM EST on Saturdays, will be shipped the following Monday (as long as Monday & Tuesday are not holidays!)

Free giftbox and/or FREE and elegant gift wrapping on every jewelry order! Make yourself or a friend feel even more special with my FREE gift wrapping!

I decline all responsability for lost or dammaged parcels.

Please don't hesitate to contact me if you have any questions at: regina@europeartimport.com

Please read also my International Shipping Policy if you live in a foreign country.